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What Our Clients Say
“Language Empire’s face-to-face interpretation service is far more efficient than any of the service providers we have used in the past. Our requests are responded to usually within the hour, the interpreters are always on time, and they are not only extremely professional but also very well informed of the nature of our organisation.”
Private Sector Client [Region: West Midlands]
“All face to face bookings for Language Empire are confirmed within one hour, the interpreters always arrive on-time, they are all fully qualified, and very professional. We couldn’t ask for a better service.
Private Sector Client [Region: West Midlands]
“I’m impressed with the professional customer care we receive from Language Empire Interpreters, always report on time and introduce themselves in a professional manner to me and my patient. This helps calm nerves and makes the whole experience of using an interpreter more comforting”
Public Sector Client [Region: North West]
“Every month we have over 100 translation requests for Language Empire. We receive all the documents back a couple of hours before the deadline time we set, which is very impressive. All the translations are very professional and are accompanied by a Certification of Accuracy.”
Public Sector Client [Region: Greater London]
“Translation services at Language Empire are the most efficient that I have ever used. All translations are accompanied by a ‘Certification of Accuracy’ as well as the ATC stamp being clearly visible on all documents.”
Public Sector Client [Region: Greater London]
“All the interpreters have a good understanding of our organisation and how we operate. I was very impressed by how much Language Empire Interpreters know about our organisation. This is a real advantage because it means that the interpreters blend perfectly with the professional role of our own staff in dealing with everyday clients.”
Public Sector Client [Region: West Midlands]
“I found the telephone interpreting service provided by Language Empire to be far more efficient than any of our previous service providers. The interpreters are very professional, have excellent telephone communication, and are very clear. Language Empire also offers a much wider range of languages than we have been offered in the past.”
Public Sector Client [Region: Greater London]
“All bookings are confirmed within 1 hour. We have used the services of Language Empire for over 2 years now covering Greater London and the surrounding areas. Interpreters are always professional and provide excellent customer service. We make over 350 requests for face to face Interpreters a month.”
Public Sector Client [Region: Greater London]
“Language Empire is able to assist in last minute requests. We find the services of Language Empire for all our emergency and non emergency Face to Face Interpreter requests to be at a very high standard.”
Public Sector Client [Region: West Midlands]
“We use Face to Face Interpreters, Telephone Interpreters and Translation Services from Language Empire. For all services we are now saving a total of £1,050 a month compared with our previous service provider. Language Empire provides a complete language solution for a Public Sector organisation and I strongly recommend their services.”
Public Sector Client [Region: North West]
“Thank you for the very competitive and high quality service, we are now saving 25% of what we previously spent on translation services. This saving is very important for our NHS Trust”
Public Sector Client [Region: North West]
“Every 3 months, we receive a visit from Language Empire and we also receive a report on the feedback received, how much we have saved, and the total number of interpreters used. This is very helpful for our auditing purposes and team meetings which we have every month.”
Public Sector Client [Region: Greater London]
“We have an excellent relationship with the team of directors at Language Empire and they always respond to our requests promptly and attentively. The reports we receive from them are comprehensive and allow us to manage our service usage much more efficiently than we could previously”
Public Sector Client [Region: North West]
“Everyone at Language Empire is very helpful whenever there is a misunderstanding with any of the interpreters. They are quick to respond and resolve any issues that we have. An excellent service provider in my opinion.”
Private Sector Client [Region: Greater London]
“Unlike our previous language service provider, Language Empire are extremely quick to respond to our queries whether it is in person, over the phone, via fax or email. They are eager to resolve any issues as soon as possible to maintain their excellent quality of service.”
Public Sector Client [Region: West Midlands]
“The on-line booking system from Language Empire has really helped our organisation and it is so much easier to process bookings on-line than the normal usual phone calls, or faxes, or emails. We would like to thank Language Empire for creating this excellent on-line system that not only eases the process of making bookings but also allows us to keep on top of all our bookings.”
Public Sector Client [Region: Greater London]
Private Sector Client [Region: West Midlands]
“All face to face bookings for Language Empire are confirmed within one hour, the interpreters always arrive on-time, they are all fully qualified, and very professional. We couldn’t ask for a better service.
Private Sector Client [Region: West Midlands]
“I’m impressed with the professional customer care we receive from Language Empire Interpreters, always report on time and introduce themselves in a professional manner to me and my patient. This helps calm nerves and makes the whole experience of using an interpreter more comforting”
Public Sector Client [Region: North West]
“Every month we have over 100 translation requests for Language Empire. We receive all the documents back a couple of hours before the deadline time we set, which is very impressive. All the translations are very professional and are accompanied by a Certification of Accuracy.”
Public Sector Client [Region: Greater London]
“Translation services at Language Empire are the most efficient that I have ever used. All translations are accompanied by a ‘Certification of Accuracy’ as well as the ATC stamp being clearly visible on all documents.”
Public Sector Client [Region: Greater London]
“All the interpreters have a good understanding of our organisation and how we operate. I was very impressed by how much Language Empire Interpreters know about our organisation. This is a real advantage because it means that the interpreters blend perfectly with the professional role of our own staff in dealing with everyday clients.”
Public Sector Client [Region: West Midlands]
“I found the telephone interpreting service provided by Language Empire to be far more efficient than any of our previous service providers. The interpreters are very professional, have excellent telephone communication, and are very clear. Language Empire also offers a much wider range of languages than we have been offered in the past.”
Public Sector Client [Region: Greater London]
“All bookings are confirmed within 1 hour. We have used the services of Language Empire for over 2 years now covering Greater London and the surrounding areas. Interpreters are always professional and provide excellent customer service. We make over 350 requests for face to face Interpreters a month.”
Public Sector Client [Region: Greater London]
“Language Empire is able to assist in last minute requests. We find the services of Language Empire for all our emergency and non emergency Face to Face Interpreter requests to be at a very high standard.”
Public Sector Client [Region: West Midlands]
“We use Face to Face Interpreters, Telephone Interpreters and Translation Services from Language Empire. For all services we are now saving a total of £1,050 a month compared with our previous service provider. Language Empire provides a complete language solution for a Public Sector organisation and I strongly recommend their services.”
Public Sector Client [Region: North West]
“Thank you for the very competitive and high quality service, we are now saving 25% of what we previously spent on translation services. This saving is very important for our NHS Trust”
Public Sector Client [Region: North West]
“Every 3 months, we receive a visit from Language Empire and we also receive a report on the feedback received, how much we have saved, and the total number of interpreters used. This is very helpful for our auditing purposes and team meetings which we have every month.”
Public Sector Client [Region: Greater London]
“We have an excellent relationship with the team of directors at Language Empire and they always respond to our requests promptly and attentively. The reports we receive from them are comprehensive and allow us to manage our service usage much more efficiently than we could previously”
Public Sector Client [Region: North West]
“Everyone at Language Empire is very helpful whenever there is a misunderstanding with any of the interpreters. They are quick to respond and resolve any issues that we have. An excellent service provider in my opinion.”
Private Sector Client [Region: Greater London]
“Unlike our previous language service provider, Language Empire are extremely quick to respond to our queries whether it is in person, over the phone, via fax or email. They are eager to resolve any issues as soon as possible to maintain their excellent quality of service.”
Public Sector Client [Region: West Midlands]
“The on-line booking system from Language Empire has really helped our organisation and it is so much easier to process bookings on-line than the normal usual phone calls, or faxes, or emails. We would like to thank Language Empire for creating this excellent on-line system that not only eases the process of making bookings but also allows us to keep on top of all our bookings.”
Public Sector Client [Region: Greater London]
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