Code of Ethics

1. Cultural sensitivity & courtesy: Interpreters and translators must be aware of the cultural differences that may exist and are required to be sensitive and respectful to the individual(s) they serve.

2. Impartiality: The interpreter and translators shall maintain impartiality and shall not counsel, advise or project their own personal biases or beliefs. The interpreter shall avoid distorting the message in favour of one party or the other.

3. Non-discrimination: Interpreters and translators shall always be neutral, impartial and unbiased. Interpreters/translators shall not discriminate on the basis of gender, disability, race, colour, national origin, age, socio-economic or educational status or religious, political or sexual orientation.

4. Conflict of interest: Interpreters and translators shall disclose any real or perceived conflict of interest which would affect their objectivity in the delivery of services. Providing interpretation or translation services, for family members or friends may violate the individual's right to confidentiality, or constitute a conflict of interest.

5. Withdrawal: Interpreters and translators, who are unable to ethically perform in a given situation, shall refuse or withdraw from the assignment without threat or retaliation.