Complaints Form- Interpreters

Language Empire strictly monitors the performance of all aspects of its service and staff.  Should any Language Empire registered interpreters have any complaints with regards to our service or a member of staff, please complete the form below or alternatively send an email.
All complaints emails are confidential and are sent to all company directors and high level management.

Complaints policy

• All complaints are acknowledged within 48 hours and you will be provided with a reference
• Please allow 5 working days for management to investigate your complaint
• Responses to your complaint are sent within 7 working days
• Please make note of your complaint reference
• Complete confidentiality

Emailing a complaint - Interpreters

Email address: complaints@language-empire.com

No complaints will be dealt with without the following information being provided:
1. Your LE ID No.
2. Your Full name
3. Subject of complaint
4. Full and complete details of the complaint.

By Post
Send your letter of complaint to our Head Office for the attention of the Management Team:

Language Empire Ltd Head Office
FAO: Management Team
Deeplish House
174 Milkstone Road
Rochdale
Lancashire
OL11 1NA